The Orange Chef Company Privacy Policy

Effective Date: April 7, 2015

Introduction

Your privacy is important to us at The Orange Chef Company (“we” or “us”).  Our online privacy policy (“Privacy Policy”) describes the types of information, including Personally Identifiable Information, that we gather from you when you use our websites (including http://orangechef.com), apps, products (including (including the Prep Pad, Chef Sleeves, Cutting Board, iPad Stand and Countertop®) (“Products”), and services (collectively the “Services”), as well as your choices regarding use and disclosure of your Personally Identifiable Information.  For purposes of this Policy “Personally Identifiable Information” means information that can be used to identify or locate an individual including but not limited to information such as your name, email address, telephone number, postal address, payment information, demographic information, Product ownership and other similar information.   

By accessing the Services, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Services. Each time you use our Services, the current version of the Privacy Policy will apply. Accordingly, whenever you use our Services, you should check the Effective Date of this Policy (which appears at the top) and review any changes since the last version.  We encourage you to review this Privacy Policy regularly to ensure that you are familiar with The Orange Chef Company’s current practices.   This Privacy Policy is applicable to all site visitors, registered users, and all other users of the Service.

We reserve the right to update or modify this Privacy Policy from time to time. If we make changes to this Policy or the way we use Personally Identifiable Information, we will notify you by posting an announcement on our Service or sending you an email prior to the new policy taking effect.  Users are bound by any changes to the Privacy Policy when they use the Service after notice of such changes has been communicated.  

Further, you acknowledge that this Privacy Policy is part of our Terms and Conditions (available at http://orangechef.com), which is incorporated by reference, and by accessing or using our Services, you agree to be bound by the Terms and Conditions. If you do not agree to the Terms and Conditions, please do not access or use our Services.

Information Collected by The Orange Chef Company

When you use our Services, The Orange Chef Company collects information (i) that you knowingly and voluntarily provide when you use our Services (such as through forms or profile screens) including registration/account setup information, (ii) that we are able to collect from your web browser, cookies and other similar technologies, and (iii) that we collect through the use of our Products in conjunction with online Services that we offer.  

Personally Identifiable Information. When you use our Services you may provide us with Personally Identifiable Information.  You can choose not to provide us with certain Personally Identifiable Information, but then you may not be able to take advantage of the Services or other available features we offer.  The information that we collect and use may include the following kinds of Personally Identifiable Information:

First and Last Name

Email Address

Credit and/or Debit Card Information

Postal Address

Telephone Number

Phone Number

Employer

Gender

Age

Weight

Personal Activity Levels

Weight Goals 

We primarily use Personally Identifiable Information that you provide to fulfill transaction requests and customize your use of our Services.  We also use Personally Identifiable Information to respond to your requests, improve our Services, share promotional information and advertisements with you, and to communicate directly with you.  We may use your Personally Identifiable Information to send you targeted e-mail, marketing offers, or other messages. Finally, The Orange Chef Company may use Personally Identifiable Information to notify you about important changes to our Services, new services and special offers we think you will find valuable.  

Non-Personally Identifiable Information. When you use our Services we may automatically receive and store certain non-Personally Identifiable Information, including (i) information about your use of our Services including frequency of use of our Products; (ii) recipes used with our Products; (iii) other devices used with our Products; and (ii) technical information about the devices that you use to access our Services including your mobile device type, operating system type, and browser type.  The Orange Chef Company may use non-Personally Identifiable Information that you provide to us for various business purposes such as operating and improving our Services, collaborating with our business partners, providing customer service, fraud prevention, market research, and advertising.  This information typically includes details about:

IP Address

Browser Type

Operating System

Time Zone

Recipes Used

Food Measurements

Other Sites or Apps Visited

Other Integrated Products

Date and Time of each Use

 

Who Can Access the Information We Collect?

The Orange Chef Company shares your information, including Personally Identifiable Information, as described below. 

Employees. Only authorized employees have access to your Personally Identifiable Information.

 

Agents.  We employ other companies and individuals to perform functions on our behalf. Examples of such functions include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, performing IT functions, assisting with product development, system integration, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. We share our users’ Personally Identifiable Information with these agents as we deem necessary for such third parties to perform their functions. 

 

Business Partners.  We may enter into alliances, partnerships or other business arrangements with third parties to share anonymized Personally Identifiable Information and aggregated information for the purpose of providing you with enhanced Services.  We may also share your information with third party business partners for them to better understand their customer’s use of their products or to better market their products and services.   

 

Authorized Service Providers.  An authorized service provider (“ASP”) is an entity that is permitted to service our Products that are covered by warranties.  To the extent the Orange Chef Company expressly offers a warranty on a Product, we may share information (including Personally Identifiable Information) with ASPs to perform services on our behalf.  

 

Other Users.  If you provide any Personally Identifiable Information to The Orange Chef Company for posting in areas of our site or through our Service that may be publicly viewed (e.g., blogs, messaging features or social media posting), your Personally Identifiable Information will be available to third parties who use our Services or conduct searches using our Services.  Please be cautious when using the public features of our Services.

 

Law Enforcement, Regulators and other Authorities. We may release Personally Identifiable Information when it is necessary to(a) conform to legal requirements or comply with legal process; (b) enforce or apply our conditions of use and other agreements; (c) protect the rights, safety or property of The Orange Chef Company, its affiliates, service providers, The Orange Chef Company’s users or the public, or (d) prevent a crime or protect national security (including exchanging information with other companies and organizations for fraud protection and credit risk reduction).

 

Selling Information

We will never sell your Personally Identifiable Information, but we may sell aggregated, anonymized forms of information to third parties.

Cookies and Tracking Technology

Cookies are pieces of information that websites transfer to your computer’s web browser for storage on your computer’s hard drive. We use cookies to measure activity on our site and collect information about how you use our Services, which allows us to improve our users’ experience.  In addition, cookies on our sites may contain information (such as unique user ID), which tracks the pages of the sites you have visited. This information allows us to make updates to enhance your experience. Parts of our Services will not function if you do not have cookies enabled. You can set your browser to refuse cookies, or to alert you when cookies are being sent. If you turn off cookies or refuse them, however, you will not be able to use all of the features of our Services.

The Orange Chef Company does not respond to web browser “do not track” signals.  As such, your navigation of our Services may be tracked as part of the gathering of user information.  

Children and Privacy

Our Services are not directed to children under the age of 13, if you are not 13 years or older, do not use our Services. We do not knowingly collect Personally Identifiable Information from children under the age of 13. If we learn that Personally Identifiable Information of persons less than 13-years-of-age has been collected from a minor through our Service, we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child or a minor under the age of 13 has posted, submitted or otherwise communicated Personally Identifiable Information to our Service without your consent, then you may alert us at help@orangechef.com so that we may take appropriate action to remove the minor's Personally Identifiable Information from our systems.

In accordance with California law, minors under the age of 18 may remove or request and obtain removal of content and information that they post online.  In order to remove or to request and obtain removal of such content and information, the user must contact the Orange Chef Company by sending a message to us using the contact information in Section XII (Privacy Inquiry).  Users should be aware that removal of the content and information posted by a minor does not ensure complete or comprehensive removal of the content or information posted on our Service.  Under certain circumstances, the Orange Chef Company may not have to comply with the above removal requirements.  The Orange Chef Company also reserves the right, to the extent permitted by law, to anonymize the posted content or information or to make such content or information invisible to other users and the public instead of removing or deleting the content or information.

Links to Third Party Services

Our Services contain links to third party websites, applications and services not operated by us.  These links are provided as a service and do not imply any endorsement of the activities or content of these sites, applications or services nor any association with their operators.  The Orange Chef Company is not responsible for the privacy policies or practices of any third party including websites or services directly linked to our Service.  We encourage you to review the privacy policies of any third party site that you link from our Services. 

Security and Storage of Personally Identifiable Information 

We take reasonable technical and organizational precautions to protect the confidentiality, security and integrity of your Personally Identifiable Information.   Although we use security measures to help protect your Personally Identifiable Information against loss, misuse or unauthorized disclosure, we cannot guarantee the security of information transmitted to us over the Internet.  While we strive to use commercially acceptable means to protect your Personally Identifiable Information, there is no guarantee that information may not be accessed, disclosed, altered or destroyed.  

 

The Personally Identifiable Information that you provide to us is generally stored on servers located in the United States. If you are located in another jurisdiction, you should be aware that once your Personally Identifiable Information is submitted through our Services, it will be transferred to our servers in the United States and that the United States currently does not have uniform data protection laws in place.  

 

The Orange Chef Company will retain information we collect about you and from you for as long as your account is active or as required by law.  Users may close their account by contacting The Orange Chef Company at help@orangechef.com.

Change of Control

In the event that a third party acquires all or a substantial portion of The Orange Chef Company’s business, whether such acquisition is by way of merger, liquidation, dissolution, consolidation or sale of all or a substantial portion of our business, trade or assets, your Personally Identifiable Information collected through our Services along with any aggregate information we may have about you will be transferred to the acquiring third party.  By using our Services, you consent to the sale and transfer of your Personally Identifiable Information as described in this paragraph.

Opt-Out / Information Correction or Removal

If any of the information that we have about you is incorrect or you wish to have information (including Personally Identifiable Information) removed from our records please contact us at help@orangechef.com.  We will respond to such inquiries within fifteen (15) business days.  

Additionally, if you prefer not to receive marketing messages from us, please let us know by clicking on the unsubscribe link within any marketing message that you receive or by sending a message to us at help@orangechef.com. 

Your California Rights

FOR RESIDENTS OF CALIFORNIA ONLY.  Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your Personally Identifiable Information with third parties.  If you reside in California and have provided your Personally Identifiable Information to the Orange Chef Company, you may request information about our disclosures of certain categories of Personally Identifiable Information to third parties for direct marketing purposes. Such requests must be submitted to us at one of the following addresses: 

 

help@orangechef.com or 

 

The Orange Chef Company
Attn: California Privacy Rights
188 King Street #603
San Francisco, CA 94107

 

Within thirty (30) days of receiving such a request, we will provide a list of the categories of Personally Identifiable Information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of those third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this Section.

Privacy Inquiries

If you have any questions or concerns about this Policy or our privacy practices please contact us as follows:

By emailing the Privacy Department at help@orangechef.com

By mail post to:  Privacy Department

    The Orange Chef Company

                   188 King Street #603, San Francisco, CA 94107

            

 

© 2015 The Orange Chef Company - All Rights Reserved.